30 Mar 2016
Over the past few years we’ve learned our fair share about how to develop great relationships with clients.
So we’ve picked our top ten tips for you to make sure your client collaborations are as successful as possible!
Communicate clearly – speak regularly, address problems directly and agree on key goals and timelines
Keep your promises – build trust and credibility
Be honest – be open when you can’t keep your promises
Listen – to help you identify expectations of what needs to be done
Anticipate – anticipate clients needs before they realise them
Plan – plan your approach
Be flexible – especially with new clients
Ask for feedback – so you can keep improving
Be personal – call them on their birthday, send them a Christmas card…
Don’t try to move too fast – remember, building a long-term relationship takes time, be sincere and authentic!
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